FAQ

Frequently asked questions

Frequently asked questions

Clear answers about how Trovyix helps Canadians explore, evaluate, and source products from overseas marketplaces.

Clear answers about how Trovyix helps Canadians explore, evaluate, and source products from overseas marketplaces.

What does Trovyi do?

Where do the products come from?

Do you sell the products directly?

How is the final price calculated?

Why is the Canadian price higher than the original listing price?

Can I send you a product link?

Can you find products that are not shown on the Trending Items page?

Are the customer reviews translated?

Are original marketplace links provided?

How long does delivery take?

What happens if the product is damaged or incorrect?

Do you support business or bulk orders?

Do I have to place an order after submitting a request?